Uptime
99.95%
// SITE.MAINTENANCE
Stability first, improvement always in motion.
We manage your website like critical business infrastructure: safe updates, continuous monitoring, and consistent monthly optimization.
// DASHBOARD.METRICS
Update Queue
12 done
Patch Window
< 7 days
Performance
Improving
// SUPPORT.PILLARS
Coverage designed for reliable daily operations.
Our maintenance scope is organized around the systems that keep your website fast, secure, and accountable.
Updates
CMS, plugin, and dependency updates are tested and deployed in controlled release windows.
Monitoring
Availability and error monitoring alert us early so we can respond before issues escalate.
Performance tuning
We run recurring speed audits and execute targeted tuning for your key pages and flows.
Security patches
Vulnerabilities are patched on a set cadence, with rollback-safe deployment practices.
Reporting
Monthly reporting shows what changed, what improved, and what to prioritize next.
// OUTCOMES
Outcomes centered on uptime and predictable improvement.
Higher uptime confidence
Fewer outages and faster detection when incidents occur.
Predictable monthly improvement
A clear support cadence prevents reactive fire drills and keeps priorities focused.
Reduced maintenance risk
Security and performance debt are handled proactively before they become emergencies.
// LONG_TERM.SUPPORT
Proof from long-term website support engagements.
18 months
Regional service business maintained with no emergency downtime during high-traffic campaign periods.
24 months
E-commerce maintenance plan with recurring updates, faster checkout performance, and stable releases.
12 months
Lead-generation site support with monthly patching, monitoring, and operational reporting.
// MONTHLY.CYCLE
Monthly Audit → Implement → Report.
- // STEP_01
Monthly Audit
Review uptime, errors, patches, and performance trends to set priorities for the month.
- // STEP_02
Implement
Deploy approved fixes, updates, and optimization tasks in a controlled maintenance window.
- // STEP_03
Report
Deliver an update log, current risk summary, and next-step recommendations.
// DELIVERABLES
Clear monthly outputs your team can act on.
Update log
A running record of updates, patches, incident handling, and shipped maintenance tasks.
Improvement plan
A prioritized plan for upcoming performance, reliability, and security improvements.
// FAQ
Website maintenance FAQ
What response time can we expect for support requests?
▶
What response time can we expect for support requests?
▶
Response time depends on severity and your plan tier. Critical issues are triaged first, with same-business-day response in standard plans.
Do you provide SLAs (Service Level Agreements)?
▶
Do you provide SLAs (Service Level Agreements)?
▶
Yes. We offer SLA options that define response targets, maintenance scope, and reporting cadence based on your operational risk.
Can you maintain sites on our current platform and hosting?
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Can you maintain sites on our current platform and hosting?
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Usually yes. We begin with an onboarding audit to confirm stack constraints, access, and deployment workflow.
// START.SUPPORT
Start your website support plan.
If your team needs proactive maintenance and measurable monthly progress, we can set up a maintenance cadence that fits your operations.